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Terms of Service

These terms govern access to the ViiRA.ai website, software, and related services. By using our services, you agree to these terms.

Effective date: April 6, 2026 Commercial B2B terms

1. Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of ViiRA.ai , including our website, platform, APIs, and AI-powered services.

By accessing or using our services, you agree to be bound by these Terms. If you do not agree, you must not use the platform.

2. Description of Services

ViiRA.ai provides an AI-powered platform that leverages Large Language Models (LLMs) and API-driven hyperflows to:

Automate enterprise IT infrastructure operations
Orchestrate autonomous agents
Monitor, manage, and optimize systems
Integrate with third-party tools and APIs

We may modify, update, or discontinue features at any time without prior notice.

3. Eligibility

You must:

Be at least 18 years old
Have the legal authority to represent a business or entity (if applicable)
Provide accurate and complete information during registration

4. Account Responsibilities

You are responsible for:

Maintaining confidentiality of your credentials
All activities under your account
Ensuring authorized access only

You must notify us immediately of any unauthorized use.

5. Acceptable Use

You agree NOT to:

Use the platform for illegal or unauthorized purposes
Attempt to reverse-engineer or exploit the system
Interfere with platform performance or security
Use the AI system to generate harmful, abusive, or misleading content
Upload or process data you do not have rights to use

We reserve the right to suspend or terminate accounts violating these rules.

6. AI & Automation Disclaimer

ViiRA.ai provides autonomous AI agents for operational assistance.

Outputs generated by AI are probabilistic and may not always be accurate
Users are responsible for reviewing critical actions
We are not liable for decisions made solely based on AI outputs

For enterprise use, human oversight is strongly recommended.

7. Data Ownership

You retain full ownership of your data.

By using our services, you grant ViiRA.ai a limited license to process data for service delivery.

We do not sell your data.

8. Data Security & Privacy

Your data is handled in accordance with our Privacy Policy.

We implement industry-standard safeguards, but cannot guarantee absolute security.

9. Third-Party Integrations

ViiRA.ai integrates with external platforms and APIs.

We are not responsible for third-party services
Your use of third-party tools is subject to their terms

10. Fees & Payments

Certain services may require paid subscriptions.

Pricing, billing cycles, and features will be clearly defined.
Failure to pay may result in suspension or termination.

All fees are non-refundable unless otherwise stated.

11. Intellectual Property

All rights related to ViiRA.ai, including:

Software
Branding
Architecture
AI systems

are owned by ViiRA.ai or its licensors.

You may not copy, modify, distribute, or resell any part of the platform without permission.

12. Service Availability

We strive for high availability but do not guarantee:

Uninterrupted service
Error-free operation

Scheduled maintenance and unexpected downtime may occur.

13. Limitation of Liability

To the fullest extent permitted by law:

ViiRA.ai shall not be liable for:

Indirect or consequential damages
Loss of data, revenue, or business
Errors or inaccuracies in AI outputs

Your use of the platform is at your own risk.

14. Indemnification

You agree to indemnify and hold harmless ViiRA.ai from any claims, damages, or liabilities arising from:

Your use of the platform
Violation of these Terms
Misuse of AI systems

15. Termination

We may suspend or terminate your access:

For violations of these Terms
For non-payment
At our discretion with reasonable cause

You may discontinue use at any time.

16. Governing Law

These Terms shall be governed by and interpreted under the laws of India.

Any disputes shall be subject to the jurisdiction of appropriate courts in India.

17. Changes to Terms

We may update these Terms periodically.

Continued use of the platform constitutes acceptance of revised Terms.

18. Contact Information

For any questions regarding these Terms:

ViiRA.ai
Email: info@viira.ai